“I think if we had kept it open that six-week period of time, we could have really bled our cash and hurt our ability to reopen the way we were opened,” Miller says. In fact, the restaurant group doesn’t even call workers employees. When employees feel well-compensated and have an enjoyable work environment, they will do an extraordinary job, Miller adds. In essence, Miller says the restaurant group has fostered a “warm, genuine hospitality from the heart” that CMR is known for. READ MORE: Cameron Mitchell’s Ethical Approach Fuels a Restaurant Empire As Miller says, how can he expect to spend holidays like the Fourth of July with family and friends and then expect others to work? Cameron Mitchell restaurants are closed for seven major holidays each year. However, the pandemic finally appears to be in the company’s rearview.Īnd the culture that distinguished CMR held steady. In one word, getting through COVID was “horrible,” he says. Twenty-five years ago, when Miller joined, he did not foresee CMR growing to nearly 100 restaurants.īut concerning the past year, Miller is straightforward. Originally, founder Cameron Mitchell set out to create a restaurant company that was employee-driven, built by its people for its people, group president and COO David Miller says. The secret, CMR says, lies in its culture, which resulted in an estimated 50 percent retention rate for hourly employees. It was a low point unfathomable before COVID-19.īut today, the multi-concept group has recovered and is a leading model of how operators can attack and overcome a pandemic, as well as the buzzing labor shortage. ^ "Cameron Mitchell taking Ocean Prime to Boston," Boston Business Journal, Feb.At the height of the coronavirus pandemic in March 2020, Cameron Mitchell Restaurants ceased operations and furloughed 4,500 employees.^ "Mitchell's Ocean Club", Mitchell's Ocean Club Website,.^ "Martini Modern Italian", Martini Modern Italian Website,.^ "Lincoln Social Rooftop | Columbus, Ohio | Short North".^ "Hours and Location | Del Mar SoCal Kitchen | Columbus, OH | Short North".^ "Cap City Fine Diner & Bar", Cap City Fine Diner & Bar Website,.^ "Cameron Mitchell Catering", Cameron Mitchell Premier Events Website,.^ "Cameron's American Bistro", Cameron's American Bistro Website,.^ "News and Press Releases | Budd Dairy Food Hall | Columbus OH".^ "Cameron Mitchell Restaurants Introduces the Barn at Rocky Fork Creek".^ "Cameron Mitchell Biography" Archived at the Wayback Machine, Cameron Mitchell Website,.
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